Cyber Incident Response
You need the ability to get assistance immediately from experienced cyber incident response managers when you or your business are impacted by an attack. Call or message us now and we will assist you as soon as possible. If you are a CIR partner, reach out on your provided number to get immediate assistance.
Diode’s team have combined experience responding to more than 750 cyber incidents for New Zealand clients. These incidents have ranged from individuals and small family-owned businesses, to P1 incidents at major critical infrastructure providers and NZ Government agencies.
Is your business under attack?
8,160
Cyber incidents reported to CERT NZ in 2022
22%
Of reported incidents to CERT NZ had some form of financial loss.
US$4.35 million
The average cost of a data breach worldwide in 2022 (IBM)
We’ll do the heavy lifting
Incident investigations and remediation is time consuming, and cannot be planned for. Let us take over the day-to-day management of your incident – including working with your vendors and regulatory bodies. Where you have an established function that has the capacity to support, we can provide additional resources to your response team to complete data loss and privacy impact analysis, digital forensics, broad compromise assessments and remediation support.
We are experienced in responding to breaches involving:
Industrial Control Systems
We can assist you with incident response and compromise assessments within Industrial Control Systems environments. Our team have responded to several incidents in these environments, and understand the complexities involved. However, for ICS/SCADA environments, we strongly prefer working directly with your ICS/IT Engineers to confirm and execute our work.
Cyber Incident Response Capability
What’s our point of difference?
Incidents come in waves – in 2018, it was ransomware delivered via Windows Remote Desktop, 2019 was the year of zero-day vulnerabilities like NetScaler’s infamous RCE, and with 2020 came the sharp rise of business email compromise, mainly via Office 365 email accounts.
Often when you experience an incident, it will be something we have responded to before. Sharing these patterns with you can drastically reduce the time to investigate.
What if I’m not a CIR Partner?
If you’re not a CIR Partner, that’s OK!
If you think you may have experienced a breach, we are here to help. Please reach out on 0800 4 DIODE, 24/7 anytime day or night, and we’ll do our best to assist you as soon as we can depending on our current workload.
Compromise Checks
If you are unsure whether you have been breached or have reason to be concerned, we can perform a Compromise Check on your environment.
This includes the identification of any existing breach, and any critical vulnerabilities in your environment which could be breached with minimal effort.
Become a partner to receive 24/7/365 immediate response support, tailored threat warnings for your environment, analysis on whether you are impacted by new vulnerabilities, security operations support and security monitoring services.
Not sure if you need it? Get in touch now to organise a cyber incident simulation – tailored to your business. These exercises are fun and will identify gaps in your ability to respond. Simulations also build real muscle memory, and our clients have repeatedly told us that they have improved their ability to respond.
In case of an incident or a suspected breach, please get in touch with us immediately at one of the contact details below.